ReadyAssist 2025 Recap - A Year in Review

WELCOME

The year 2026 is just around the corner. As we prepare to step into a new chapter filled with fresh opportunities, growth, success, and happiness, it is the perfect moment to pause and reflect.
Before we move forward, let us take a quick journey down memory lane and look back at 2025. A year marked by challenges that tested us, comebacks that strengthened us, achievements that inspired us, growth that shaped us, and memories that will stay with us.
And so, here it begins.

🎉2025. WHAT A YEAR
it has been!

To revisit the journey, let’s walk through the milestones month by month.

January

The year began with a proud moment as our Founder was honoured with the Global Change Maker Award by ESG Research Foundation India, held in Dubai, for driving sustainability- focused initiatives. This recognition reaffirmed our purpose and the impact behind our work. Guided by this belief, we continued to act. CNGFirst by ReadyAssist expanded to Mysore, Shimoga, and Hassan, furthering our mission to build a cleaner and more responsible mobility ecosystem.

February

As AI continued to reshape the world, it further strengthened our technology-first approach. Building on this foundation, we upgraded our command center with advanced deeptech and AI-powered systems to drive greater operational efficiency through our 11,000+ service providers across 19,100+ pin codes, delivering an even better customer experience.

March

March was both rewarding and adventurous. Our services earned industry recognition with the Fleet Maintenance & Repair Assistance Leader award, while CNGFirst was honoured as the Best Go Green Initiative of the Year. At the same time, we took pride in partnering with the adventurous women of CRF Women on Wheels, supporting their journeys across India as they continue to inspire countless others along the way.

April

April stood out as a month of empowerment and purpose. Our Founder & CEO, Mr. Vimal Singh SV, was inducted as an Advisory Committee Member of Parihar, a Bengaluru City Police NGO, marking a proud moment for the entire team. Strengthening this commitment further was our service excellence, reflected in an NPS rating in the “Excellent” category, reaffirming the trust our customers place in us.

May

May brought yet another moment of recognition, this time for the value we place at the heart of everything we do: customer delight. We were honoured with the Best Customer Experience in the Service Industry award, reaffirming our commitment to delivering exceptional service at every customer touchpoint.

June

June was about sustainability, empowerment, and celebration. The month began with progress towards our sustainable mobility vision as we launched the CNGFirst centre in Trivandrum on the occasion of World Environment Day. It continued with empowering first-time women riders through our partnership with the RB for Women initiative. The month concluded on a celebratory note with the Annual Event 2025 held in Sakleshpur, Karnataka, where the team came together to celebrate, reconnect, and reflect on a decade of the ReadyAssist journey.

July

July marked a proud internal milestone as ReadyAssist stood out as the highest-rated RSA company in India on both AmbitionBox and Glassdoor, the leading employer rating platforms. This achievement reflected the strong culture, trust, and sense of ownership our teams continue to build every day.

August

August was all about new launches and marketing magic. We flagged off new towing trucks to serve our customers with excellence on the streets of Bengaluru. At the same time, the magic extended online as one of our influencer collaborations created a buzz on social media, delivering 10 million+ views.

September

September was about growing together. Our online community grew stronger as we crossed 10,000 followers on both LinkedIn and Instagram, a milestone that reflected the trust, engagement, and support of our ever-growing digital audience.

October

As EV adoption accelerates, sustainability continues to shape the future of mobility. Our Founder & CEO, Mr. Vimal Singh SV, featured in an ET Edge Insights article, sharing insights on why the push for EV manufacturing must go hand in hand with a robust, pan-India service infrastructure to truly enable sustainable mobility.

November

November was about recognising the strength of our on-ground ecosystem. Along with instant payouts for every successful service, we celebrated our vendor partners through dedicated vendor rewards via our Mec+ app, acknowledging their commitment, reliability, and the critical role they play in delivering seamless service experiences every day.

December

December featured key industry engagements at the ET Auto EV Conclave and the India Vehicle After Sales Summit, where we shared insights on how tech-powered roadside assistance and after-sales support shape customer experience. We also reaffirmed our commitment to building a pan-India, EV-trained service ecosystem to strengthen RSA and support sustainable EV adoption.

Happy Customers on

Google Ratings

4.7

(6300+ Google Reviews)

Trusted by 3.5M+ Customers

Our commitment to excellence and customer satisfaction has earned the trust of over 3.5 million happy customers. Join a growing community that relies on us for top-quality service and a seamless experience.

⏳ 3,19,000 Mins

In 2025, our Command Center agents dedicated an incredible 3,19,000 minutes to guiding and supporting customers in need. With a multilingual team, we ensured seamless communication in languages like English, Hindi, Kannada, Malayalam, and Tamil.

Presenting Our Most Served States of 2025

Karnataka

ಕರ್ನಾಟಕ

Maharashtra

महाराष्ट्र

Telangana

తెలంగాణ

Our top-served states included Karnataka, Maharashtra, Telangana, Kerala, Delhi, Rajasthan, and Orissa. Among these, Telangana led the way in tech adoption, reinforcing our vision for innovation-driven growth.

➺ Achieved a 10% growth in vehicle towing operations across India compared to 2024, reflecting increased trust and expanding service demand.

➺ Powered by a robust pan-India network of 6,500+ towing trucks, ensuring faster response times and reliable support nationwide.

➺ Introduced live video towing tracking for customers, setting a new industry benchmark for transparency, peace of mind, and customer satisfaction in RSA.

➺ Successfully installed over 10,000 dashcams in 2025, enhancing road safety, accountability, and smarter mobility experiences.

➺ Our towing fleet covered over 4,933,576.56 km this year. That is the equivalent of circling the Earth nearly 123 times.

ClaimsAstro is our AI-assisted end-to-end claims management solution, designed to streamline inspections and claims processing while enabling faster turnaround and cost optimization.

Backed by ISO 27001-certified infrastructure and a pan-India network of 11,000+ service providers, it delivers secure and scalable claims operations.

Explore →

What's New from 2025

Embracing the new fuels discovery and growth. With every step forward, we strengthened our foundation for the future.

105+

New Hires

20+

New Client
Partnerships

25M+

Content
Views

20+

New Tech
Features

3.5 Million+

Total Orders Served

Service Provider Highlights: 2025 Key Achievements

In 2025, each order delivered earned service providers an average payout of ₹1,300+ per order.

2,300+ service providers upskilled to deliver faster, safer, and consistently high-quality service across India.

158+ reward items distributed to service providers for exceptional performance, including 6 refrigerators, 4 TVs, 19 mixer grinders, 2 gold coins, 25 smartwatches, and more.

Memorable Moments

2025 gave us many reasons to celebrate. Let’s take a quick walkthrough of the moments, events, and memories that made the year special.

Republic Day

On Republic Day, we came together with a shared sense of pride and purpose. Dressed in the colours of the national flag, we marked the occasion as one team, reflecting unity, patriotism, and the collaborative spirit that defines who we are at ReadyAssist.

Valentine’s Day

Valentine’s Day brought a sense of cheer and togetherness to our workplace. Dressed in red, we came together to celebrate connection, collaboration, and the simple joy of shared moments, turning a usual workday into a memorable one.

Women’s Day

On Women’s Day, we came together to challenge stereotypes and celebrate the incredible women shaping the automobile industry. We recognised their hard work, resilience, and valuable contributions, reaffirming our commitment to building an inclusive and empowering workplace.

Ugadi & Ramzan

Remember when we celebrated Ugadi and Ramzan together? It was a moment that truly reflected the diversity and inclusiveness of our workplace. Coming together to honour different traditions reminded us how shared celebrations strengthen our sense of belonging and togetherness.

Annual Event 2025

Our Annual Event 2025 in Sakleshpur brought the team together to celebrate our Founder & CEO, Mr. Vimal Singh SV’s birthday, a decade of ReadyAssist serving customers across India, and the people who have been part of this journey through every phase. The occasion also recognised team members completing 5 and 10 years with ReadyAssist, along with a few exceptional performers, in appreciation of their dedication and commitment.

Leadership Connect

We came together for a Leadership Connect session with Mr. Abhishek Chandrashekar, CEO of Royal Brothers, gaining firsthand insights into his journey of building a successful business. The session offered valuable perspectives on entrepreneurship, growth, and the mindset needed to turn ideas into enduring ventures.

Independence Day

On Independence Day, we celebrated the spirit of India’s rich diversity. Dressed in traditional attire representing different states, we came together as one team, reflecting unity, pride, and the values that bind us together.

Onam

Onam was marked with a beautifully crafted pookalam, setting a festive tone across the office. Dressed in traditional Kerala attire, we came together to share an Onam sadya, celebrating culture, togetherness, and the joy of shared traditions.

Carrom Tournament

Remember when we came together for a friendly game of Carrom? The tournament brought out healthy competition and team spirit, giving everyone a chance to unwind, connect, and enjoy a shared moment of enthusiasm and sportsmanship beyond everyday work.

Diwali

Diwali was celebrated in the true spirit of togetherness and gratitude. Amid the festive moments, we came together for an All Hands gathering where Mr. Vimal Singh SV, Founder & CEO, recognised the performance of standout team members by presenting them with gold and silver coins as a token of appreciation.

Office Lunch Initiative

The idea of bonding over food? The team definitely embraced it. From November onwards, shared lunches became part of our everyday rhythm, creating moments of connection, conversation, and togetherness beyond work.

Investor Connect

Our 2025 investor visit at the ReadyAssist headquarters was a dynamic exchange marked by in-depth engagements with our teams. Investors experienced our operational excellence firsthand and shared valuable strategic perspectives. The visit further strengthened our shared confidence and long-term vision for market leadership and growth.

Men’s Day

Men’s Day was a heartfelt moment of appreciation, giving us the opportunity to celebrate the men who show up with dedication, strength, and positivity every day. Through simple yet meaningful gestures and shared moments, we honoured their contributions and the camaraderie that strengthens our workplace culture.

Client Visits

Our HQ was energized by a series of impactful client visits this year, including senior leadership teams from leading OEMs. We showcased our comprehensive product ecosystem and operational excellence through deep-dive discussions and live demonstrations. The energy in the room was evident as clients experienced our capabilities up close and witnessed the innovation powering our leadership. These collaborative conversations strengthened partnerships and reinforced a shared ambition to shape the future of the industry.

Christmas

Christmas marked the final celebrations of the year as our office transformed into a winter wonderland. Adorned with festive decor, music, and cheer, we came together for lively celebrations, a shared potluck, and moments of dance and joy around the DJ. It was the perfect way to celebrate together and gear up, as one team, for the year ahead.

#alwaysMoveForward

As we close 2025, we extend our sincere gratitude to everyone who has been part of our journey. With tech-led innovation at the core of everything we do and service excellence as our constant promise, we step into 2026 with confidence and clarity.
The road ahead is about scaling our impact, strengthening our ecosystem, and serving even more customers across India with speed, reliability, and trust.

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ReadyAssist
Worry Free Driving Anytime, Anywhere in India
24/7 Vehicle Care

839/2, 24th Main Rd, Behind Thirumala Theatre,
1st Sector, HSR Layout, Bengaluru, Karnataka 560102
www.readyassist.in
8197 852 852 , hello@readyassist.in